TERMS AND CONDITIONS

ORDERING

I want you to be happy with your artwork so please contact me with any questions you have at [email protected] or telephone 0191 750 3100 (10am – 3pm weekdays) before purchasing.

DELIVERY

Paintings and prints can be delivered to mainland UK. All items are shipped and tracked by reputable courier companies.  Shipping to mainland UK is free and collection is available if you live locally to Wokingham, Berkshire. I am currently unable to offer shipping outside the UK.  Original artwork will be packed and shipped within 5 working days. Prints are made to order, please allow 10 working days for delivery.

RETURNS

In the event that you would like to return your painting or print please email me within 14 days of receipt. Once a return has been agreed, you are responsible for packaging and arranging return delivery using the same delivery service that was used to deliver the artwork to you. Please ensure that the artwork is returned in full saleable condition. A credit note will then be issued which will be valid for 1 year.

Every care has been taken to show the artwork’s size and colour as accurately as possible. Please be aware that the image online may show some differences due to variations between browsers, devices and screen settings. Any variation between the actual artwork and the image represented online is not deemed a fault and will not be valid reason for return.

All artwork is carefully packaged and wrapped but in the unlikely event that your artwork arrives damaged please contact me within 7 days providing me with a photograph of the damage.